Privacy Policy

ADHD Herts respects your privacy and commits to protecting it through our compliance with the practices described in this policy. This is reviewed regularly and adheres to the guidelines outlined by the Information Commissioner’s Office (ICO) and the Health and Care Professions Council (HCPC).

This policy describes the type of personal information we hold, why we hold it, what we do with it and the controls in place to keep it safe.

Information routinely collected

Your/your child’s full name
Your telephone number
Your email address
Your/your child’s postal address
Your relationship with your child
Your/your child’s date of birth
Your/your child’s gender
Your child’s school
Name and contact details of other professionals involved in your/your child’s care.
Copies of relevant health correspondence which you have chosen to provide us with

How we obtain the information

When you register with us by completing our registration form or submitting an enquiry
Completing relevant forms and questionnaires relating to you/your child’s clinical care
Copies of any documents or letters which you bring to your appointment
Information from relevant professionals or school including returning forms and questionnaires relating to your care

We use several electronic questionnaires and a computerised task as part of the assessment.

These include:

Conners – provided via Multi Health Systems (MHS)
https://mhs.com/digital-trust/
https://mhs.com/certifications/
Browns Executive Function/Attention scales – provided via Pearson Clinical Assessment UK
https://qglobal.pearsonclinical.com
Various screening questionnaires via NovoPsych
https://novopsych.com.au/security/
QB check (computerised task) – provided via QB Tech
https://qbtech.com/privacy-statement/

Information sharing

We will only share your information on a need-to-know basis and will limit any information that we share to the minimum necessary. We may share information with other professionals in the following circumstances:

With your permission, we will write to your/your child’s GP following the assessment
We can provide information directly to other agencies if you request. You may withdraw your consent at any time by informing Dr Holt or Dr Beak
We sometimes have a duty to share relevant information if there are concerns about safety and you will be made aware of this

Data storage

Your information is stored using Zanda (https://zandahealth.com/uk/security/) a secure GDPR-compliant software for healthcare practices. Any documents sent via email will be password-protected. All handwritten notes are anonymised and shredded after each session.

Clinical notes/reports are stored for six years post-treatment in line with guidelines provided by our professional indemnity insurance.

No data is ever sold or shared with third parties.

Your data protection rights

You have the right at any time to request access to, rectification or erasure of your personal data; to restrict or object to certain kinds of processing of your personal data.

Concerns

If you have any concerns about how your data is stored or shared, please contact Dr Holt or Dr Beak directly. You can also raise any concerns with the ICO directly on 0303 123 1113 (Monday – Friday 9am – 4.30pm). ICO website: https://www.ico.org.uk